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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Collaborator

9951 Soft key menus

Is it possible to configure the softkey menus on a 9951 handset ? There's no "Softkey Template" option for the device in CCMAdmin. (I'm on 8.0.3)

Thanks,

GTG

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Cisco Employee

9951 Soft key menus

Hi Gordon,

"The Cisco Unified IP Phone 8961, 9951, and 9971 does
not use soft key templates in Cisco Unified Communications Manager
administration."

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cuipph/9971_9951_8961/8_5/english/admin_guide/9971usr.html#wp1087800

Please reference the 9951 admin guide for information on how this is
accomplished:

Collaborator

9951 Soft key menus

Any chance of a URL that us mere mortals can access ?

GTG

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Cisco Employee

Re: 9951 Soft key menus

Collaborator

9951 Soft key menus

That's still a URL that only Cisco employees and Cisco partners can access.

Any chance of a URL that *I* can access (I have a PICA account, if that helps)

GTG

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Beginner

9951 Soft key menus

Hey Gordon,

     Looks like this is accessible, give it a check.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/8_0/english/admin/guide/9971usr.html

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