cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
709
Views
0
Helpful
7
Replies

9971-auto dialing

Mohammed Idris
Beginner
Beginner

9971 cisco ip phone is dialing numbers randomly internal and external from the placed calls list. No spped dials or BLF is configured on the phone. Its dialing even when office is closed I mean there is nobody even prssing Edge of phone screen frame as stated in bug below. Even though I upgraded phone firware I am still facing an issue.

9971 Phone - Automatic Dial, when press on Edge of Phone Screen frame

CSCue47224

Kindly suggest some fix.

7 Replies 7

Mohammed Idris
Beginner
Beginner

Please reply, Help !!!

It lokk like nobody has faced this issue.

Mohammed,

What firmware version are you running on your 9971s?

Thanks,

Brian

I am using 9.4(1) the latest one in which this bug is stated as resolved caveat.

We have the exact same issue. 9971 dials the speed dial button even when no one is in the office. tested with the latest firmware 9-4-2SR1-2, also tried the previous version.

Anyone has solution for this?

jilfersalam
Beginner
Beginner

 

 

Is there anyone who has workaround for this issue?

Any advice on this? We are using CUCM 11.5.1 with sip9971.9-4-2SR2-2.
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: