12-15-2019 12:09 AM
Dear all
I have 9971 phone and I am trying to perform a factory reset and the phone is not resting
also in the setting menu I do not have administrative setting icon there is only call History and running application
the setting access is enabled in CUCM
12-15-2019 01:02 PM
You can factory reset the phone using the following alternate procedure:
12-15-2019 10:49 PM
This the procedure that I meant by factory reset is not working .
The phone didn't apply it
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