cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
881
Views
0
Helpful
1
Replies

9971 Touch screen buttons not working

spbeck111
Level 1
Level 1

Hi all

I have a single 9971 where the soft buttons/touchscreen have stopped working. (other 9971s are ok)

It worked ok when installed a week ago but now the screen is not responding to touch.

I have factory reset the phone but no joy.

Has anyone else experienced this behaviour ?

Many thanks

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Ask for a replacement, new product is always entitled.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: