12-08-2011 03:48 AM - edited 03-16-2019 08:26 AM
We have a CUCM server with some 7962/7945 phones. We want to be able to dial from Windows and such, but we are stuck where its asking us for a phone username and password..
Unfortunatly I am not much of a Cisco guy so commands are a foreign to me. I am not able to locate where I can set a username/password for a phone on the web GUI for CM. I was able to locate documentation for the ephone command but I cant figure out where to use it. I tried looking around some of our cisco devices (I cant seem to telnet to the call manager... this normal?) but I cant see how to use ephone, the documentation I read said I have to be in config mode, but I dont see any ephone command other then ephone-type or ephone-hunt
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Can anyone provide some advise.
12-09-2011 02:38 PM
Username and password you'd use in Cisco tsp client would be username and password that user would use to login to /ccmuser.
Sent from Cisco Technical Support iPad App
12-10-2011 06:13 AM
any idea why I get the following error then? I am able to log into the website \ccmuser with the credentials, but I get this error. Is there something I need to enable?
Found Router : 10.10.10.2
Invalid TAPI client username. Registration rejected. It is most likely your username and password do not match or the phone is being used by some other applications.
12-10-2011 11:57 AM
Hi,
If I understand you well, you are using CUCM server. So add a new user from the CUCM end user page and assign this user to your IP Phone and assign it these grops: standard ccm end user and standard cti enabled
Then you will be able to login to the ccmuser page
But the words ephone-hunt and ephone,, it is related to the CUCME [call manager express] not CUCM server
Regards
Haitham
12-10-2011 01:16 PM
umm, I believe I may have used the wrong term in the original post. We have Call Manager Express... Does this product support what I am trying to do (ultimatly dial from Outlook)?
I added my account to the 'Owner User ID' field on the phone, but i get the same error.
12-10-2011 01:16 PM
umm, I believe I may have used the wrong term in the original post. We have Call Manager Express... This this product support what I am trying to do?
I added my account to the 'Owner User ID' field on the phone, but i get the same error.
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