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Cisco Employee

Accessing Restricted Settings

Is it possible, as an administrator, to do something to access settings on a Cisco IP phone if the settings access has been restricted? I know I can just change the setting and reset the phone and then do what I need and then change it back, but I was wondering if there was a key sequence to unlock it.

 

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Hall of Fame Cisco Employee

No, if settings are

No, if settings are restricted, you won't see anything, and therefore, cannot unlock anything, you need to change that from CUCM.

HTH

java

if this helps, please rate

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 You can unlock the settings

 

You can unlock the settings by pressing **#,

 

Go to the phone settings which you need to change then press **#, then you can able to change  the settings.

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Cisco Employee

I know that "unlocks" the

I know that "unlocks" the phone, but will that still work even if Settings Access is set to Restricted?

Highlighted
Hall of Fame Cisco Employee

No, if settings are

No, if settings are restricted, you won't see anything, and therefore, cannot unlock anything, you need to change that from CUCM.

HTH

java

if this helps, please rate

View solution in original post

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Cisco Employee

Ok, I figured that might be

Ok, I figured that might be the deal but wanted to make sure.