07-26-2012 01:10 AM - edited 03-16-2019 12:23 PM
Dears,
We are facing a problem when doing a conference call. Sometimes it works fine and all the 3 parties can hear each other properly.
But sometimes one of the 3 participants is not able to hear the others also the others can hear him.
As per the output of "sh call active voice brief" , i found something different between a successful conference call and a bad conference call which is the Acomlevel.
In the unsuccessful conference it was 6 .
Please advice what should be the value of the acomlevel so that the call is successful.
unsuccessful call:
1E31 : 887874 -1526281790ms.1 +17770 pid:333 Answer 1073 active
dur 00:01:21 tx:4529/724640 rx:0/0
IP 192.168.190.2:29886 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:65/65/65ms g711ulaw TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
1E31 : 887875 -1526281500ms.1 +17480 pid:33 Originate 03260693 active
dur 00:01:21 tx:4532/725120 rx:0/0
Tele 0/0/0:0 (887875) [0/0/0.1] tx:90630/90630/0ms g711ulaw noise:-66 acom:6 i/0:-64/-64 dBm
Successful call:
2E31 : 887917 -1526076040ms.1 +10380 pid:333 Answer 1073 active
dur 00:00:37 tx:1993/318880 rx:1893/302880
IP 192.168.190.2:29906 SRTP: off rtt:0ms pl:3080/70ms lost:0/0/0 delay:55/55/65ms g711ulaw TextRelay: off
media inactive detected:n media contrl rcvd:n/a timestamp:n/a
long duration call detected:n long duration call duration:n/a timestamp:n/a
2E31 : 887918 -1526075740ms.1 +10070 pid:33 Originate 03260693 active
dur 00:00:38 tx:2033/325280 rx:1930/324240
Tele 0/0/0:0 (887918) [0/0/0.26] tx:40650/40650/0ms g711ulaw noise:-66 acom:45 i/0:-44/-55 dBm
09-04-2012 11:26 AM
Mirna,
I can see that rx counter from both unsuccessful calls is 0/0.
The problem can be related to somekind of firewall or another conectivity issues.
Regars,
Felipe
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