08-25-2021 01:06 PM
I recently purchased a Cisco CP-8851 phone. It's hooked up but it's asking for an activation code. Can someone please tell me how to receive or generate this.
Thank you
08-26-2021 01:06 AM
Hi,
is the phone in the correct VLAN, where it can reach the correct DHCP server?
Has the DHCP server the option 150 configured to be the IP of the CUCM?
Could you maybe also make a foto and share it?
Best regards
08-26-2021 02:03 AM
Can you please share a bit of details on your setup? Are you planning to use the phone with CM or with a 3:rd party SIP service? What type of software is it on the phone, Enterprise or MPP?
08-26-2021 09:03 AM
08-26-2021 10:52 AM - edited 08-26-2021 10:07 PM
If you use the phone with a 3:rd party service provider you should ask them for instructions for how to setup the phone.
If the phone has MPP software you should be able to access the configuration of the phone via a webUI.
08-26-2021 02:59 PM
AFAIK activation codes only work with Cisco Webex, configuration for any other 3rd party PBX is either manual config on the device, or if there's a configuration repository and you already have the relevant file in there, you point your device to it via the GUI.
Before you begin
Ensure that you allow the activation.webex.com service through your firewall to support onboarding via activation code
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