Add 7916 side car to 7965 SIP Phone in Call Manager Express

[Steve Davis]

Can anyone assist me with the commands to add the 7916 to a 7965-SIP within a CME system?

thank you!

Steve

[Brandon Pierce]

I don't believe the 7916s work with SIP.  You need to use SCCP on CME.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/cme71spc.html

The above link doesn't indicate a SIP compatibility and below was a discussion on how they only work with SCCP as well.

https://supportforums.cisco.com/discussion/11451371/expansion-module-sip-cme

[Carlo Poggiarelli]

Hi

The link below indicates that 7916 module is also compatible with SIP protocol with firmware at least 8.4(1)

http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-expansion-module-7916/data_sheet_c78-468673.html

On register pool of 7965, try to add a BLF speed dial eg.

voice register pool X

blf-speed-dial 9 1234 label TestSD

..and see what happens.

HTH

Regards

Carlo

[Steve Davis]

Thanks Carlo, I did try that earlier but no success as of yet. The side car is still at the Cisco Splash screen (earlier when the phone was in SCCP it did go past the splash screen)

Here’s the config for the voice register pool. Thanks for any help in advance!

voice register pool  25

busy-trigger-per-button 8

id mac E0D1.730A.EB48

type 7965

number 1 dn 25

username lybarra password XXXXXX

description 110 Lisa

codec g711ulaw

no vad

paging-dn 1

blf-speed-dial 7 127 label "127_Sandi"

Thank You,

Steve Davis

[Carlo Poggiarelli]

Hi Steve.

Try this.

voice register template 2

button-layout 1-2 line

button-layout 7-10 blf-speed-dial

voice register pool 25

template 2

voice register global

create profile

voice register pool 25

reset

Please let me know

HTH

Regards

Carlo

[Steve Davis]

Hi Carlo, same results. Still getting a splash screen on the sidecar.  Also my firmware is at the latest, 9-4.  The firmware for the 7916 appears to be the same, same file with no distinction of SIP or SCCP.

[Steve Davis]

Just so everyone is aware, I ended up moving this back to SCCP. Even though documentation states that it is supported on SIP, the TAC engineer stated the documentation was wrong and it is not. While I don't accept this answer, I also didn't have the time to argue with him and continue to troubleshoot this.  Thanks for the help everyone.