Add greeting message after work hours

[abuahmed.sd]

Hello all of there

I want to add a greeting message after work hours to my cisco unity connection, there is already one greeting message working all hours. I need to add a new schedule with another message playing after work hours. is that possible?! if it is possible How can I do that?!

Thanks in advance.

[Roger Kallberg]

Yes that’s possible. Have you read the administration documentation for Unity Connection at all?

[Jaime Valencia · Accepted solution]

Simply configure the schedule as needed and configure the standard and closed greetings for the user

[abuahmed.sd]

Thanks, Mr @Jaime Valencia it is simple  

[MrButton]

see if this helps.  For example I used an Auto Attendant with menus then final route to a receptionist.

Auto Attendant DN 8000

All of the settings are mostly done in CUCM and the recording is done in CUC.  You can also upload the CUC wave file under a specific type of wave file.

The format is:

Property	Value
Bit Rate	64kbps
Audio Sample Size	8 bit
Channels	1 (mono)
Audio Sample Rate	8khz
Audio Format	CCITT U-law

Create your schedules: 

CUCM>Call Routing>Class of Control:

Time Period and Time Schedule.  I had to create three for my old environment.  These use the 24 hour time system.  I created: AA_Off_00:00 08:00 AA_Off_17:00 23:59 AA_On_08:00 17:00

Create a Partition and CSS: AA_On and AA_Off then add the schedules to the correct partitions.

Some people use holiday schedules etc.  It all depends on the requirements.

Reference this link: https://www.uccollabing.com/cisco-time-of-day-call-routing-cucm/