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maqsood ahmed
Beginner

Add-search failed in cucm 6.1.4

i have this issue in cucm 6.1.4 , in two cluster envirnment.  when ever i add or search phone in cucm i get this error

"dd failed. Invalid distribution format found for pkid"  or

"Error occurred while retrieving information from database. java.sql.SQLException: Invalid distribution format found for pkid "

but , i can add css/patition/and device pool  with no problem

the replication is good with number "2" on both pub and sub  .

any quick response is appreciated

2 REPLIES 2
bvanturn
Cisco Employee

That does not sound health. A few things you could try:

- check if this is happening on pub and sub

- verify the data is in sync with the "utils dbreplicaiton status" command. You need to wait a bit before the report fully generates, initially it will only contain about 10 lines.

- Reboot the server

- Upgrade the system to the latest 6.1(5)SU3

i had to restore the  database thru drs. , replciation was fine

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