10-26-2015 04:18 AM - edited 03-18-2019 11:41 AM
Hi,
We just bought a brand new 7821 Phone and wanted to test it internally in our labs.
and i attempt to register it and i couldn't find in phone type model 7821
thhanks
10-26-2015 04:55 AM
you need to add device pack of this phone to be added in CUCM
This link will help you to find the compatibility matrix
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/uc_system/unified/communications/system/versions/IPTMtrix.html#wp10167
Note- after installation cluster wide restart necessary.
Br,
Nadeem
10-26-2015 06:06 AM
I need the device pack for this phone 7821 which compatibility matrix with CUCM v8.0
Thanks
10-26-2015 06:13 AM
Hi.
Compatibility of 7821 starts from CUCM version 8.5.
http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7800-series/data-sheet-c78-729488.html
HTH
Regards
Carlo
10-26-2015 06:29 AM
Hi Carlo,
But I need adding it to CUCM version 8.0 , How?
Thanks
10-26-2015 06:47 AM
[+5] to Nadeem/Carlo.
Datasheet says u need to have CUCM min. version as 8.5.1 for 78XX series IP phones.Device Pack is not going to help.
regds,
aman
10-26-2015 06:47 AM
Sorry.
That model is not compatible with 8.0
You can upgrade CUCM to 8.6 but it means additional costs for your customer cause 8.0 is END of Support from 2014.
Sorry
Redards
Carlo
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