adding a CUPC account to CUCM 9.0

[Dmitry Kochetkov]

Hi,

Could you please consult on the following issue?

Now I'm trying to create a new CUPC account on CUCM 9.0 (I'm new to it)

Everything goes fine till I come up to the last step. Previously it was like below:

System -> Licensing -> Capabilities assignment ->

find the newly created user in the list and put a checkmark on 2 options:

1) Enable CUP (Cisco Unified Presence)

2) Enable CUPC (Cisco Unified Personal Communicator)

Now on CUCM 9.0, I cant find these options (System>Licensing>License usage report and that's it)

Could you please advise where I can find these options in CU Communications Manager v. 9.0?

[Jaime Valencia · Accepted solution]

All that config is done under the user menu

You need the UC service, the service profile and to enable it under the user directly (and to select a UC service with IM&P configured)

HTH

java

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[Dmitry Kochetkov]

You mean

in CUCM Administration: user management>user settings>UC service /or Service profile?

under UC Service I have 2 items: Integrated CTI and Itegrated  Presence Server, both configured

under Service profile I have one.

Not sure if I got right your words "and to enable it under the user directly (and to select a UC service with IM&P configured)". Could you please clear up?

[Jaime Valencia · Accepted solution]

Go to the end user page and you'll see what i mean

Sent from Cisco Technical Support iPad App

[Dmitry Kochetkov]

Ah.. now I see... How could I have missed it?

Thanks a lot!