04-25-2013 07:29 AM - edited 03-16-2019 05:00 PM
Hi,
Could you please consult on the following issue?
Now I'm trying to create a new CUPC account on CUCM 9.0 (I'm new to it)
Everything goes fine till I come up to the last step. Previously it was like below:
System -> Licensing -> Capabilities assignment ->
find the newly created user in the list and put a checkmark on 2 options:
1) Enable CUP (Cisco Unified Presence)
2) Enable CUPC (Cisco Unified Personal Communicator)
Now on CUCM 9.0, I cant find these options (System>Licensing>License usage report and that's it)
Could you please advise where I can find these options in CU Communications Manager v. 9.0?
Solved! Go to Solution.
04-25-2013 07:42 AM
All that config is done under the user menu
You need the UC service, the service profile and to enable it under the user directly (and to select a UC service with IM&P configured)
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
04-26-2013 04:52 AM
Go to the end user page and you'll see what i mean
Sent from Cisco Technical Support iPad App
04-25-2013 07:42 AM
All that config is done under the user menu
You need the UC service, the service profile and to enable it under the user directly (and to select a UC service with IM&P configured)
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
04-26-2013 01:59 AM
You mean
in CUCM Administration: user management>user settings>UC service /or Service profile?
under UC Service I have 2 items: Integrated CTI and Itegrated Presence Server, both configured
under Service profile I have one.
Not sure if I got right your words "and to enable it under the user directly (and to select a UC service with IM&P configured)". Could you please clear up?
04-26-2013 04:52 AM
Go to the end user page and you'll see what i mean
Sent from Cisco Technical Support iPad App
04-26-2013 05:36 AM
Ah.. now I see... How could I have missed it?
Thanks a lot!
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