After Changing IP Address of CUCM , "Services" on the phone doesnt work

[gibingeorge]

The Call Manager that I am using is version 6.1.  Even though I had changed the URL Services Value to the current IP addess of the Call Manager, I am not able to access the Services on the Cisco IP Phone. When I press the Services button, it shows "Requesting" for a while and then finally displays "Host not found".

Regards,

Gibin George.

[acampbell]

Hi,

Looking at a phone

Depending on model you should be able yo locate

the value of the services URL http://PUB IP ADDRESS:8080/ccmcip---------

Does this reflect your new IP address

Regards

Alex

[gibingeorge]

Dear Alex,

The IP address is correct under the URL Services. The exact problem what I am facing is when I press the Services button I am able to select "Login Service" but soon after I press "Login Service", it shows "Requesting" for a while and finally displays "Host not found".

Regards,

Gibin George

[Leonardo Santana]

Take a look ont this doc

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080093e72.shtml

Regards

[acampbell]

Hi,

Can you look under:-

Device > Device Settings > Phone Services --> Find the EM service
Look at the URL-- You may need to change the IP address here

URL: http:// TO NEW IP ADDRESS OF PUB>:8080/emapp/EMAppServlet?device=#DEVICENAME#

Save and Update Subscriptions

Regards
Alex