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AIM-CUE loading error.

kirkedwards
Level 1
Level 1

All,

     I've been trying to get an AIM-CUE working with 7.0.6 but keep running into a problem. Other discussions have said I need to get a new CF, but I've been thru three (one of them Cisco). I've also tried to load multiple CUE versions (3.0.1, 3.2.2, 3,2,5 and now 7.0.6). The install keeps failing just after I select the language version.

     Below is the list of files I'm using (pretty sure I'm not missing any).

cue-installer.nm-aim.7.0.6    (boot helper)

cue-vm-k9.nm-aim.7.0.6.pkg   

cue-vm-langpack.nm-aim.7.0.6.pkg

cue-vm-license_12mbx_cme_7.0.6.pkg

cue-vm-en_US-langpack.nm-aim.7.0.6.prt1

cue-vm-full-k9.nm-aim.7.0.6.prt1

cue-vm-installer-k9.nm-aim.7.0.6.prt1

     Below is the last half of the output (my system can't save any more).

     Anyone have any good ideas????

Validating package signature ... done

Found Add-On Subsystem SID: e2e81cc6-39b5-47e1-9f83-b83c897fc50c Name: CUE Voice

mail Language Support Version: 7.0.6

Found Add-On Subsystem SID: c28339fa-f7ae-4732-85ab-fa6c68b5de0c Name: CUE Voice

mail Italian Version: 7.0.6

Found Add-On Subsystem SID: 49f09114-e0b0-4721-8b85-04be2064920c Name: CUE Voice

mail European Spanish Version: 7.0.6

Found Add-On Subsystem SID: 27e5e2ab-1622-4c02-8a0a-cfad0d932148 Name: CUE Voice

mail US English Version: 7.0.6

Found Add-On Subsystem SID: cf860289-67ac-4886-9295-a41e4c7a8487 Name: CUE Voice

mail European French Version: 7.0.6

Found Add-On Subsystem SID: f0a41398-3917-4d49-b5ab-c2b39a80c121 Name: CUE Voice

mail Latin American Spanish Version: 7.0.6

Found Add-On Subsystem SID: c4ca62e2-daff-40dc-b94e-bf20094bd700 Name: CUE Voice

mail Mexican Spanish Version: 7.0.6

Found Add-On Subsystem SID: 88a84158-c090-4203-bde8-0d62eda200c7 Name: CUE Voice

mail Arabic Version: 7.0.6

Found Add-On Subsystem SID: ab049397-cfad-4952-852a-8dfa69780cb8 Name: CUE Voice

mail Dutch Version: 7.0.6

Found Add-On Subsystem SID: d60c3add-0c6b-4a99-8e5c-31019fe7939e Name: CUE Voice

mail Swedish Version: 7.0.6

Found Add-On Subsystem SID: e1ed9919-31da-4c38-b029-9bbd8231d523 Name: CUE Voice

mail Norwegian Version: 7.0.6

Found Add-On Subsystem SID: 683674a5-e6ef-4c97-8e05-efbba1e6fe47 Name: CUE Voice

mail Canadian French Version: 7.0.6

Found Add-On Subsystem SID: c3d2409a-ae9a-47d3-baf0-3c1a3ff85d82 Name: CUE Voice

mail Portuguese Version: 7.0.6

Found Add-On Subsystem SID: b18bcd35-5a37-46af-b230-0d9c27713dec Name: CUE Voice

mail Turkish Version: 7.0.6

Found Add-On Subsystem SID: 3e72a8ae-45d2-4790-b0b5-9301600e886e Name: CUE Voice

mail Hungarian Version: 7.0.6

Found Add-On Subsystem SID: fa803d25-9c89-4171-a14c-ec12d6ed6b8c Name: CUE Voice

mail UK English Version: 7.0.6

Found Add-On Subsystem SID: 3f968fd0-6598-48e2-be1c-4af6c2e02e02 Name: CUE Voice

mail German Version: 7.0.6

Found Add-On Subsystem SID: 88f73a6c-884d-4838-b162-1b544dd6583f Name: CUE Voice

mail Danish Version: 7.0.6

Found Add-On Subsystem SID: a2ba4f96-3452-40c3-83ad-c442cb6bf42f Name: CUE Voice

mail Brazilian Portuguese Version: 7.0.6

Found Add-On Subsystem SID: ea206a88-e44f-488b-a660-114a3b179065 Name: CUE Voice

mail Korean Version: 7.0.6

Found Add-On Subsystem SID: 372fa3fd-1efb-4353-9005-45876646a351 Name: CUE Voice

mail Mandarin Chinese Version: 7.0.6

Found Add-On Subsystem SID: 6cdfed34-6d45-48fd-afe0-717e589c9aa9 Name: CUE Voice

mail Japanese Version: 7.0.6

Found Add-On Subsystem SID: 24cb0b00-ed1c-4463-bf6f-261b15dfb3e7 Name: CUE Voice

mail Russian Version: 7.0.6

WARNING:: Software installation will clear disk contents

Continue [n]? y

cleaning fs

prepfs.sh: aim reiser /mnt clean

hd_name: /dev/hda

hd_part: /dev/hda1

umount: /dev/hda1: not mounted

check_partition_count: 0

check_partition_flag: 1

The number of cylinders for this disk is set to 3897.

There is nothing wrong with that, but this is larger than 1024,

and could in certain setups cause problems with:

1) software that runs at boot time (e.g., old versions of LILO)

2) booting and partitioning software from other OSs

   (e.g., DOS FDISK, OS/2 FDISK)

Command (m for help): Partition number (1-4):

Command (m for help): Selected partition 1

Command (m for help): Command action

   e   extended

   p   primary partition (1-4)

Partition number (1-4): First cylinder (1-3897, default 1): Using default value

1

Last cylinder or +size or +sizeM or +sizeK (1-3897, default 3897):

Command (m for help): Command action

   e   extended

   p   primary partition (1-4)

Partition number (1-4): First cylinder (10-3897, default 10): Using default valu

e 10

Last cylinder or +size or +sizeM or +sizeK (10-3897, default 3897): Using defaul

t value 3897

Command (m for help): The partition table has been altered!

Calling ioctl() to re-read partition table.

Syncing disks.

mkreiserfs 3.6.19 (2003 www.namesys.com)

Starting payload download

File : cue-vm-full-k9.nm-aim.7.0.6.prt1 Bytes : 89775753

Validating payloads match registered checksums...

- cue-vm-full-k9.nm-aim.7.0.6.prt1 ............................................

..........................................verified

Extracting install scripts ...

starting_phase:

install_files.sh /mnt/dwnld/.script_work_order

add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 15 /dwnld/scripts/e

2e81cc6-39b5-47e1-9f83-b83c897fc50c usr/bin/products/cue/lang_ui_script.py tgz

tar: usr/bin/products/cue/lang_ui_script.py: time stamp 2010-09-25 08:26:23 is 1

49329002 s in the future

Scripts extraction complete.

Remove scripts work order /mnt/dwnld/.script_work_order

Running Script Processor for ui_install

Maximum 2 language add-ons allowed for this platform.

Please select language(s) to install from the following list:

Language Installation Menu:

#  Selected   SKU     Language Name (version)

----------------------------------------------------------------------

1            ITA     CUE Voicemail Italian (7.0.6)

2            ESP     CUE Voicemail European Spanish (7.0.6)

3            ENU     CUE Voicemail US English (7.0.6)

4            FRA     CUE Voicemail European French (7.0.6)

5            ESO     CUE Voicemail Latin American Spanish (7.0.6)

6            ESM     CUE Voicemail Mexican Spanish (7.0.6)

7            ARA     CUE Voicemail Arabic (7.0.6)

8            NLD     CUE Voicemail Dutch (7.0.6)

9            SVE     CUE Voicemail Swedish (7.0.6)

10            NOR     CUE Voicemail Norwegian (7.0.6)

11            FRC     CUE Voicemail Canadian French (7.0.6)

12            PTG     CUE Voicemail Portuguese (7.0.6)

13            TUR     CUE Voicemail Turkish (7.0.6)

14            HUN     CUE Voicemail Hungarian (7.0.6)

15            ENG     CUE Voicemail UK English (7.0.6)

16            DEU     CUE Voicemail German (7.0.6)

17            DAN     CUE Voicemail Danish (7.0.6)

18            PTB     CUE Voicemail Brazilian Portuguese (7.0.6)

19            KOR     CUE Voicemail Korean (7.0.6)

20            CHS     CUE Voicemail Mandarin Chinese (7.0.6)

21            JPN     CUE Voicemail Japanese (7.0.6)

22            RUS     CUE Voicemail Russian (7.0.6)

----------------------------------------------------------------------

Available commands are:

# - enter the number for the language to select one

r # - remove the language for given #

i # - more information about the language for given #

x - Done with language selection

Enter Command:3

Language Installation Menu:

#  Selected   SKU     Language Name (version)

----------------------------------------------------------------------

1            ITA     CUE Voicemail Italian (7.0.6)

2            ESP     CUE Voicemail European Spanish (7.0.6)

3      *     ENU     CUE Voicemail US English (7.0.6)

4            FRA     CUE Voicemail European French (7.0.6)

5            ESO     CUE Voicemail Latin American Spanish (7.0.6)

6            ESM     CUE Voicemail Mexican Spanish (7.0.6)

7            ARA     CUE Voicemail Arabic (7.0.6)

8            NLD     CUE Voicemail Dutch (7.0.6)

9            SVE     CUE Voicemail Swedish (7.0.6)

10            NOR     CUE Voicemail Norwegian (7.0.6)

11            FRC     CUE Voicemail Canadian French (7.0.6)

12            PTG     CUE Voicemail Portuguese (7.0.6)

13            TUR     CUE Voicemail Turkish (7.0.6)

14            HUN     CUE Voicemail Hungarian (7.0.6)

15            ENG     CUE Voicemail UK English (7.0.6)

16            DEU     CUE Voicemail German (7.0.6)

17            DAN     CUE Voicemail Danish (7.0.6)

18            PTB     CUE Voicemail Brazilian Portuguese (7.0.6)

19            KOR     CUE Voicemail Korean (7.0.6)

20            CHS     CUE Voicemail Mandarin Chinese (7.0.6)

21            JPN     CUE Voicemail Japanese (7.0.6)

22            RUS     CUE Voicemail Russian (7.0.6)

----------------------------------------------------------------------

Available commands are:

# - enter the number for the language to select one

r # - remove the language for given #

i # - more information about the language for given #

x - Done with language selection

Enter Command:x

ui_install scripts executed successfully.

Starting payload download

File : cue-vm-en_US-langpack.nm-aim.7.0.6.prt1 Bytes : 28198577

Validating payloads match registered checksums...

- cue-vm-en_US-langpack.nm-aim.7.0.6.prt1 ...........................verified

No installed manifests found.

wo_path  /mnt/dwnld/.work_order

sc  /bin/installer_shutdown.sh /mnt/dwnld/.work_order

Shutting down processes ... Please wait

.

EXITED: dwnldr_startup.sh exit status 137

Process shutdown complete.

starting_phase:

install_files.sh /mnt/dwnld/.work_order

Sat Sep 25 09:27:52 UTC 2010

Remove: /mnt//

root directory

removing install_tmp

removing sw

add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 6 /mnt tgz

add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 9 /mnt tgz

add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 11 /mnt tgz

add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 13 /mnt tgz

add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 15 /mnt tgz

add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 17 /mnt tgz

add_file /mnt/dwnld/pkgdata/cue-vm-en_US-langpack.nm-aim.7.0.6.prt1 1 /mnt tgz

extract_mv_file: /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 4 /mnt lib

tgz

extract_mv_file: /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 4 /mnt bin

tgz

extract_mv_file: /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 4 /mnt etc

tgz

extract_mv_file: /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 4 /mnt sbin

tgz

install_file: 2VjKrF+SB6RwlA39dL02yGvgPRKULq3+SkvQtOasD+nFuJMGUS8kOW+ku6OZlHmU0+

Y57JNdvVMuCWp/AUqqrrewDqffuSDlXWsdgvFISygJ1ZkFSnmqeX3jQuodpYDQHFsFq0K350I7ftPLkw

/LVQy3SxkzCHQgYdiwS5DdUk0= __BZ_SIGNATURE__

bzsig ldbl -m aim -t bzsig 2VjKrF+SB6RwlA39dL02yGvgPRKULq3+SkvQtOasD+nFuJMGUS8kO

W+ku6OZlHmU0+Y57JNdvVMuCWp/AUqqrrewDqffuSDlXWsdgvFISygJ1ZkFSnmqeX3jQuodpYDQHFsFq

0K350I7ftPLkw/LVQy3SxkzCHQgYdiwS5DdUk0=

add_file /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1 4 /mnt bzImage tgz

add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 7 /mnt sw/installed/manif

est/thirdparty_infrastructure_manifest.sig none

add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 1 /mnt sw/installed/manif

est/bootloader_prim_manifest.sig none

add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 8 /mnt sw/installed/manif

est/infrastructure_manifest.sig none

add_file /mnt/dwnld/pkgdata/cue-vm-langpack.nm-aim.7.0.6.pkg 20 /mnt sw/installe

d/manifest/lang_support_manifest.sig none

add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 10 /mnt sw/installed/mani

fest/global_manifest.sig none

add_file /mnt/dwnld/pkgdata/cue-vm-langpack.nm-aim.7.0.6.pkg 2 /mnt sw/installed

/manifest/en_US_lang_manifest.sig none

add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 9 /mnt sw/installed/manif

est/telephony_infrastructure_manifest.sig none

add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 3 /mnt sw/installed/manif

est/voicemail_manifest.sig none

add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 4 /mnt sw/installed/manif

est/bootloader_sec_manifest.sig none

add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 6 /mnt sw/installed/manif

est/installer_manifest.sig none

add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 2 /mnt sw/installed/manif

est/oscore_manifest.sig none

add_file /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg 5 /mnt sw/installed/manif

est/gpl_infrastructure_manifest.sig none

Remove: /mnt/dwnld/pkgdata/cue-vm-langpack.nm-aim.7.0.6.pkg

Remove: /mnt/dwnld/pkgdata/cue-vm-k9.nm-aim.7.0.6.pkg

Remove: /mnt/dwnld/pkgdata/cue-vm-full-k9.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-it_IT-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-es_ES-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-en_US-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-fr_FR-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-es_CO-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-es_MX-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-ar_SA-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-nl_NL-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-sv_SE-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-no_NO-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-fr_CA-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-pt_PT-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-tr_TR-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-hu_HU-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-en_GB-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-de_DE-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-da_DK-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-pt_BR-langpack.nm-aim.7.0.6.prt1

Remove: /mnt/dwnld/pkgdata/cue-vm-ko_KR-langpack.nm-aim.7.0.6.prt1

INIT: Sending processes the TERM signal

mount: /sys not mounted already, or bad option

mount: /dev/pts not mounted already, or bad option

mount: mount point /dev/shm does not exist

Remounting device 03:01 ... OK

Remounting device 01:00 ... OK

Done.

Restarting system.

Initializing memory.  Please wait. ... 256 MB SDRAM detected

BIOS Version: Cisco SE-AIM 01.02

BIOS Build date: 08/14/03

System Now Booting ...[BOOT-ASM]

Please enter '***' to change boot configuration:

Not a cisco supported CF. Please use cisco supported CF and reinstall the softw

are.

System Halted.

Initializing memory.  Please wait. ... 256 MB SDRAM detected

BIOS Version: Cisco SE-AIM 01.02

BIOS Build date: 08/14/03

System Now Booting ...[BOOT-ASM]

Please enter '***' to change boot configuration:

Not a cisco supported CF. Please use cisco supported CF and reinstall the softw

are.

System Halted.

6 Replies 6

paolo bevilacqua
Hall of Fame
Hall of Fame

Already discussed in another thread

https://supportforums.cisco.com/thread/2235069?tstart=0

Please do not post duplicates.

I was hoping to get a fresh set of eyes on it, as the other discussions end with no solution.

kirkedwards
Level 1
Level 1

All,

     So I got a brand new 1GB Cisco CF card and still get the exact same results. Been working on this about two months now. Does anyone have any idea what the problem is?  (other than "get a new CF card").

All,

     Does anyone have any idea why this is happening (other than the CF card)???

     Getting desperate.

                              Kirk

You probably just need to format it properly.  Plug it into the regular CF slot of an IOS device and run the following:

http://www.cisco.com/en/US/docs/routers/7200/install_and_upgrade/7201_install_config/11364b.html#wp1008353

kirkedwards
Level 1
Level 1

Brian,

     Figured I would take the risk of pulling my CF card from the one slot 2801 I have. I blew up my router cookie about two months ago, but restored it, so I figured I would try. Got lucky and was able to pull my running CF card out and format a brand new 1GB CF card.

     Put it back in the AIM-CUE and got the exact same results "Not a cisco supported CF. Please use cisco supported CF and reinstall the software."

     It has got to be something other than the CF card.

     I am not the first person having this issue. I have found others hitting this, but I have yet to see anyone find a solution.

                         Kirk

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