11-06-2011 08:58 AM - edited 03-16-2019 07:54 AM
I installed an AIM-CUE module on my 2801.
When I powered the router with the cover off the router, the light on the AIM module illuminated.
The IOS I am using is c2801-ipvoicek9-mz.124-15.xy5.bin
The command I used to detect the AIM module was show inventory. I was expecting it to show "AIM Service Engine" somewhere.
I also unplugged the router and tried both AIM Slot 0 and AIM Slot 1 positions on the 2801 board. Neither seem to give me any indication that the AIM Module is being detected.
Is there anyway to do a diagnostics test on the AIM Module?
Am I missing something?
Any help would be greatly appreciated.
Thank you kindly.
Solved! Go to Solution.
11-06-2011 09:46 AM
hi Edward,
According to compatibility matrix the minimum IOS requirement you should be on for 2801 is....
12.3(8)T4 - AIM CUE
12.4(22)YB4, 12.4(24)T - AIM2-CUE
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.htm
Hope this helps!
Thanks,
Karthik
11-06-2011 09:46 AM
hi Edward,
According to compatibility matrix the minimum IOS requirement you should be on for 2801 is....
12.3(8)T4 - AIM CUE
12.4(22)YB4, 12.4(24)T - AIM2-CUE
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.htm
Hope this helps!
Thanks,
Karthik
11-06-2011 04:26 PM
Thank you for your response.
I finally figured out what the problem was.
I had to tighten the AIM-CUE mounting screws extra hard for it to be detectable.
It is working fine now, and thank you for your help.
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