alarms on TRMR

[gabiulici]

Hii,

I have RTMT105 and Cucm10.5 and I whant to activeit some alarms to receive on my email but nothing happen. After i finis the set-up no email arrive  to my email.

I ping the mail server from cli and everything seems to work:

admin:utils network ping
admin:utils network ping 10.217.192.128
PING 10.217.192.128 (10.217.192.128) 56(84) bytes of data.
64 bytes from 10.217.192.128: icmp_seq=1 ttl=63 time=0.164 ms
64 bytes from 10.217.192.128: icmp_seq=2 ttl=63 time=0.184 ms
64 bytes from 10.217.192.128: icmp_seq=3 ttl=63 time=0.160 ms
64 bytes from 10.217.192.128: icmp_seq=4 ttl=63 time=0.254 ms

--- 10.217.192.128 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 2999ms
rtt min/avg/max/mdev = 0.160/0.190/0.254/0.040 ms

Pls see the attachment

[Chris Deren]

Is DNS properly setup on CUCM?

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/109377-rtmt-error-tshoot.html#alert

can you telnet using SMTP port 25 of your mail server?

[gabiulici]

DNS Details

Primary	10.217.192.128
Secondary	10.217.192.130
Options	timeout:5 attempts:2
Domain	tm.ro.conti.de
Gateway	10.217.196.1

[Aman Soi]

Hi,

you can refer the link

https://supportforums.cisco.com/discussion/11834481/rtmt-not-sending-e-mails

https://supportforums.cisco.com/document/93281/using-rtmt-monitor-cisco-unity-connection-and-cucm

regds,

aman