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all led light red in expansion 7914

i integrate cisco phone 7962G with exansion module 7914 with 3CX . i success to integrate the phone but i face problem with the expansion .

i write the configurtion file with my hand to can integrate the phone with 3CX .

1- does any one has cisco phone 7962G with exansion 7914 working in real envirmoent to send me the config file to see the command line ?

2- does any one know what S00105000300 mean in the command below ?

<loadInformation124  model="Cisco IP Phone 7914 14-Button Line Expansion
  Module">S00105000300</loadInformation124>

3- if S00105000300 was file i have to upload , does any body have it ?

 

1 REPLY 1

2. This is the firmware for the expansion model.

3. You need an active SMARTnet contract to download phone firmware from Cisco.com. Others cannot legally provide this to you.

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