We are running into this bug:
https://bst.cloudapps.cisco.com/bugsearch/bug/cscuj22395 )
We cannot find a workaround, and Cisco has not yet responded to our escalations through TAC and AE. Any ideas on other Border Controllers that we could use until the bug is resolved?
We are migrating from Unity/Siemens and consolidating to UCCE/CUCM. Unfortunately our Genesis IVR cannot pass screen pops which is critical to our business.
(CVP Rejected call with SIP errors)
Allow: ACK, BYE, CANCEL, INFO, INVITE, MESSAGE, NOTIFY, OPTIONS, PRACK, REFER, UPDATE
X-Genesys-ANI: 90******** (Removed)
X-Genesys-ANI_MatchedPolicy: False
X-Genesys-Company: GL
X-Genesys-DNIS: 21******** (removed)
X-Genesys-Language: English
X-Genesys-PolicyStatus: NULL
X-Genesys-TransferDN: ******* (removed)
X-Genesys-GVP-Session-ID: 9CC7FF53-B06D-437F-258C-*;gvp.rm.*=1;gvp.rm.*-id=101_ISC_Main4c
Attempted Workaround failed:
- Add the following sip-copylist
voice class sip-copylist 100
sip-header X-Genesys-ANI
sip-header SIP-Req-URI
- Add the following SIP Profile
voice class sip-profiles 200
request REFER peer-header sip X-Genesys-ANI copy "X-Genesys-ANI" u01
request INVITE sip-header X-Genesys-ANI add "X-Genesys-ANI:\u01"
- Add the copy list to the inbound Dial-peer
dial-peer voice 3000 voip
voice class sip-copylist 100
- Add the following command to the PCCE destination Dial-Peer
dial-peer voice 4001 voip
voice class sip-profiles 200
