Solved: AMC Service Call Log

y-hirasawa · ‎07-13-2011

Hi,

I'm willing to get get the call log from amc performance log.

I want to get logs for a month, but they are held 9 days only, former logs are not shown.

How can I get longer the logs to be collected?

Thanks in advance,

Yasuyuki Hirasawa

Vinay Kumar Dharmaraj · ‎07-17-2011

Hi,

You can try increase the 'Maximum Number of Files' and 'Maximum File Size' values under 'Trace Output Settings'. Default value is 120 files and 1 MB Size.

Please note that increasing these values would increase the hard disk usage.

Hard disk space required (in MB) = Max no. of Number of files * Max File Size (in MB).

Alternatively you can use scheduled trace collection options in RTMT and save it in remote system.

https://supportforums.cisco.com/docs/DOC-8130

Hope this helps.

Regards,

Vinay

View solution in original post

Vinay Kumar Dharmaraj · ‎07-17-2011

Hi,

You can try increase the 'Maximum Number of Files' and 'Maximum File Size' values under 'Trace Output Settings'. Default value is 120 files and 1 MB Size.

Please note that increasing these values would increase the hard disk usage.

Hard disk space required (in MB) = Max no. of Number of files * Max File Size (in MB).

Alternatively you can use scheduled trace collection options in RTMT and save it in remote system.

https://supportforums.cisco.com/docs/DOC-8130

Hope this helps.

Regards,

Vinay

y-hirasawa · ‎08-03-2011

Sorry for my late reply.

Thanks a lot for your advise.

I've changed this parameter.

Regards,

Yasuyuki Hirasawa