11-15-2012 06:31 AM - edited 03-16-2019 02:12 PM
Hello All,
I am working to switch some AT&T analog DID lines from an existing Nortel PBX to a my Cisco 2921 with an H323 setup back to CUCM 8.6. Calls to the old PBX worked fine. After switch to the Cisco setup calls come in with a single digit (only the last digit, instead of the 3 we are expecting).
We have tried changing multiple timers but can't get the system to recoginize more digits. I have the settings from the Old PBX and they are the following:
E&M Wink Start
Incoming Disconnect (msec): 500
Incoming Dial Guard (msec): 70
Incoming Seizure(msec):500
Flash Length(msec):540
Incoming Incomplete Dial Alarm(sec) 255
End to End Signaling
Tone(msec): 350
Pause (msec):150
Here is the output from a debug VPM signal on an inbound call.
Nov 14 18:50:13.061: htsp_process_event: [1/0/3, DID_ONHOOK, E_DSP_SIG_1100]did_onhook_offhook htsp_setup_ind
Nov 14 18:50:13.061: [1/0/3] get_local_station_id calling num= calling name= calling time=11/14 18:50 orig called=
Nov 14 18:50:13.065: htsp_process_event: [1/0/3, DID_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]did_wait_setup_ack_get_ack
Nov 14 18:50:13.065: htsp_timer2 - 96 msec
Nov 14 18:50:13.161: htsp_process_event: [1/0/3, DID_WAIT_SETUP_ACK, E_HTSP_EVENT_TIMER2]did_wait_prewink_timer did_offhook
Nov 14 18:50:13.161: [1/0/3] set signal state = 0x6 timestamp = 0 did_onhook
Nov 14 18:50:13.161: [1/0/3] set signal state = 0x4 timestamp = 200
wi-rt-main01#
Nov 14 18:50:14.813: htsp_digit_ready(1/0/3): digit = 1
wi-rt-main01#
Nov 14 18:50:21.041: htsp_process_event: [1/0/3, DID_OFFHOOK, E_DSP_SIG_0100]did_offhook_onhook
Nov 14 18:50:21.041: did_start_timer: 300 ms
Nov 14 18:50:21.041: htsp_timer - 300 msec
Nov 14 18:50:21.341: htsp_process_event: [1/0/3, DID_OFFHOOK, E_HTSP_EVENT_TIMER]did_offhook_timeout
Nov 14 18:50:21.341: htsp_timer_stop2
Nov 14 18:50:21.341: did_start_timer: 400 ms
Nov 14 18:50:21.341: htsp_timer - 400 msec
Nov 14 18:50:21.341: htsp_process_event: [1/0/3, DID_GUARD_ALL, E_HTSP_RELEASE_REQ]did_onhook_release did_onhook
Nov 14 18:50:21.341: [1/0/3] set signal state = 0x4 timestamp = 0
Nov 14 18:50:21.741: htsp_process_event: [1/0/3, DID_GUARD_ALL, E_HTSP_EVENT_TIMER]
wi-rt-main01#did_guard_all_timer
Nov 14 18:50:21.741: htsp_process_event: [1/0/3, DID_PARK, E_DSP_SIG_0100]did_park_onhook
Nov 14 18:50:21.741: htsp_timer_stop
We have listened on the line with a butt set and can hear pulses on the line. We opened a TAC case and tac is claiming that the EVM 8FXS DID does not support pulse dialing, however when we connected a butt sett to the line and set it to pulse dial we are able to succussefully dial through the system and get to the CallManager/IP Phone.
Any ideas?
11-15-2012 03:25 PM
The pulses you hear are likely the winks. Telco would not dial both pulses and dtmf. If you can have this working it will be with appropriate settings, e.g. you can try immediate delay instead of wink start.
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