10-19-2010 07:13 AM - edited 03-16-2019 01:25 AM
Hi
I'm trying to use the Answer File Generator so I can simplify the installation of a new Subscriber in our UCM 7.1(2) environment.
My issue is when I navigate to the page - http://www.cisco.com/web/cuc_afg/index.html none of the drop down boxes seem to be working for me?
I've tried this on several different machines and I'm satisfied that it's not an Internet access problem. I've also disabled the pop-up blocker as requested.
Can anyone shed any light on this issue?
Many thanks in advance
James
Solved! Go to Solution.
10-19-2010 07:32 AM
Hi James,
It doesn't seem to load properly using IE but seems fine with Firefox
Cheers!
Rob
10-19-2010 07:32 AM
Hi James,
It doesn't seem to load properly using IE but seems fine with Firefox
Cheers!
Rob
10-19-2010 07:47 AM
Perfect, thanks Rob.
10-22-2010 03:37 PM
I have the same issue, drop downs won't display. I did try it with fi
refox, but I have a different problem now, unable click download after gen
erating the file, unable to save as xml file.
help!
10-25-2010 06:11 AM
I too had an issue once I'd got past the original problem with the drop down menus.
I could create the file but once I'd downloaded it, I then couldn't save it as an .xml type.
I get the following error:
C:\Temp\platformConfig.xml could not be saved, because the source file could not be read.
Try again later, or contact the server administrator
I also get this Firefox error:
Failed - wyciwyg resource
To get around this I've simply cut and pasted the text into a notepad file, saved and then renamed as a .xml file type. This seems to have worked ok, however, I've yet to test the file on an actual build. I won't be in a position to do this until next week.
James
10-25-2010 06:17 AM
James, in last resort, i copied and pasted in a text file and saved with xml extention, and had the chance to test it on friday night, the platformConfig.xml was read correctly by the new UC 7.1 on the USB key, so this is a working work around.
good day.
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