We use http://tim4biz.com for our Cisco call accounting. It supports the Cisco Call Manager platform (as well as other brands) and you can handle multiple sites. You can create users with varying levels of access and then run reports on an extension level or a branch/site level. You can also group extensions into departments and run reports at that level too.
if you are searching for a call accounting solutions, have a look at our Billing product.
Mida Billing is our solution for Enterprise billing systems in VoIP networks. It’s based on a modular and open architecture, providing a fully featured and flexible set of documentation, both for single entities and for multi site/multi organizations companies (multiple clusters of IP-PBX).
See details here.
Mida Billing is a module of eFramework, a linux based virtual appliance distributed as preinstalled OVA; the suite can be placed in co-residency with CUCM on BE6000 or UCS or any vmware platform and the vApp requirements are by far lower than any windows server machine.
Mida Solution is a Cisco Preferred Solution Developer and the eFramework suite offers a large set of applications on the same virtual appliance, including queue manager, billing, fax server, recorder, directory xml service, etc.
Feel free to contact us at firstname.lastname@example.org for further info or for try for free our applications.