Hello,
I am hearing predefined music while unity transfers calls to CUCM using the number defined under Transfer Rules. The music stays for 8 seconds then only unity transfer the calls to CUCM. It's a new CH, and there appears no music for the existing CHs. I've the logs for the one with no moh during the transfer and one with moh being played before the transfer.
CUCM version: 8.6.2.26158-3
Cisco Unity Connection version: 7.1.5ES46.33900-46
Attached are the two files with the logs from Unity.
1. Success_NoMOH - Calling number 87861, Called number 39835, Time : 9:35:37
2. Success_WithMOH - Calling number 87861, Called number 8970, Time : 9:37:26
Thanks all in advance for your help.
Regards,
