Application Error when adding IPT cluster to ELM

[IamDaMayor]

I have added a new IPT Cluster into the ELM but for some reason I am getting the application error. We are connected from ELM to the CUCM but not able to pull licence information. This server is running 11.5.1.14900-11 for cucm and the ELM is running 11.5.1.10000-5. All other clusters have connected fine without issues.

I have tried re-setting the product ID but this hasn't helped unfortunately. I have also tried removing and re-adding.

[R0g22]

When do you get the error and what is the actual error, a snapshot could help ? Check here -
https://www.cisco.com/c/en/us/support/docs/cloud-systems-management/prime-license-manager/200224-Troubleshoot-Common-Issues-in-ELM-PLM.html#anc6

[IamDaMayor]

I've attached the relevant snapshot

[Chris Deren]

Perhaps you are running into this bug:

https://quickview.cloudapps.cisco.com/quickview/bug/CSCvh01215