Does anyone know where to look for ARC support?
I know it's end of life but not end of support. We have a client whose pc running the software died and the main support number we have for ARC is not calling us back.
Is there an alternate?
They aren't going to call you back unless you have paid them for a contract that includes over the phone tech support.
They only provide e-mail tech support without a contract with them, otherwise...if you want phone tech support, you have to pay for it.
If you need to contact them for tech-support please e-mail them using the below address.
My client does have an active contract for phone support.
We finally got a call back after leaving five messages to three different people.
We're all set now but it was frustrating.
I know Arc is end of life, what's the replacement for it?