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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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ARC Premium License: Subscriber not registered

Hi Guys,

I am wondering if someone can help with this ARC issue I have. I have inherited an arc solution running ARC 6.1.1 with resiliency and the subscriber keeps saying its not registered. When I look at the licensing on it it says its running in demo mode. I looked on the publisher and I do see a resilience license uploaded there. The only option to license is on the publisher, so I am not sure if the subscriber need a separate license on its own ( although I do see a rdg file on the subscriber desktop).

 

Any ARC guru out there? Please help.

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