Ask the Expert: Cisco Unified Communications Manager (CUCM) Version 10.0

[ciscomoderator]

With Amit Singh  and Raees Shaikh  

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to ask questions and learn about Unified Communications Manager (CUCM) version 10.0 with Cisco Experts Amit Singh and Raees Shaikh.

Cisco Unified Communications manager release 10.0 brings in lot of new features and enhancements. As part of the CUCM 10.0 Customer and partner education series, In this session we will cover questions related to Install and Upgrade requirements along with Call Routing Enhancements. Through this session, we will discuss and respond to queries related to the following :

Install/Upgrade

• Single-step change IPhostname on CUCM cluster
• Supported Server List - Virtual Only
• VM Dynamic Disk Size Reallocation
• 64 Bit RHEL6 OS VOS

Call Routing Enhancements

• Routing Enhancements – No Inter Digit Timer Using Urgent Translation
• Translation Pattern Calling Search Space Inheritance
• Routing Enhancements – Ability to make DNs Urgent Priority
• Multiple Local Route Group

Reference: Solution Reference Network Designs Cisco Collaboration Systems 10.x

Amit Singh is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. He has over 7 years of experience in his areas of expertise: wireless, Cisco Unified Communications Manager, multiservices, Cisco Unity®, and Cisco Unified Contact Center Express. He has been involved in various escalation requests from India, Singapore, and Australia and is currently working as a technical lead for the Voice team in Bangalore, India. He is a computer science graduate.

Raees Shaikh is currently a senior engineer on the collaboration team in Bangalore TAC. His areas of expertise include Cisco Unified Communications Manager and Call-Control related applications. Raees has over 6 years of industry experience. He focusses on troubleshooting and working with various voice products, including Cisco unified communication manager, Cisco Unified Border Element, Gateways, Cisco Unified SIP Proxy and Jabber within the TAC organization. Prior to joining Cisco, he was a network engineer with Microland Ltd, supporting networks for Fortune 500 companies. He holds a bachelor of engineering degree in electronics and telecommunication from Goa University and holds CCIE Voice ( #34220), CCNP Routing & Switching and RHCE  certifications.

Remember to use the rating system to let Amit and Raees know if you have received an adequate response

Amit and Raees might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the forum shortly after the event. This event lasts through February 28th, 2014. Visit this forum often to view responses to your questions and the questions of other community members.

[Anthony Holloway]

@amitsin, yes, thank you.  Could you comment on the list of LRG's within a Device Pool?  In my example I showed what it looks like with 10.  Just imagine what it would look like with 100.

Anthony Holloway

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[amitsin]

Hello Anthony,

Thanks for bringing it to oour attention.

I agree with you, it will be cumbersome, if it will be a big list of LRG's.

I have provided the feedback to Engineering team and will update this thread as we progress forward.

Will update you, if an Enhancement Defect will be filed.

Regards

Amit Singh

[Suresh Hudda]

Is there any changes in licensing model between CUCM 9.x and 10.x ?

Regards, Suresh

[Raees Shaikh]

Hi Suresh

Althugh this question is out of scope for this session, a short answer would be, there are no changes to the licensing model. However, you would need to purchase PAK for CUCM ver 10 licenses & convert your existing licensing CUCM ver 9 licenses into CUCM ver 10 licenses. If however you are migrating to CUCM 10 from 8.x or below i.e if your cluster is running on DLU`s, then procedure to migrate licenses to CUCM ver 10 remains the same as in CUCM ver 9 although the Prime License Manager (Enhanced License Manager has changed to Prime License Manager in CUCM ver 10) provides you an option for e-fullfillment.

Hope that answers your questions

Regards

Raees Shaikh

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[Aman Soi]

Hi Amit,

thanks a lot .this is what I was looking for .

regds,

aman

[amitsin]

Awesome Aman, Glad to hear, we were able to answer all of your queries.

Regards

Amit Singh

[Hythim Ali El Hadad]

Hi Amit,

Thanks for your time

Kindly what features will encourage customers to upgrade to 10 ?

Thanks

Haitham

[amitsin]

Hello Haitham,

Thats a tough one , will try to Summarize and be consize.

Will give you a high level feature Comparison between different CUCM versions

and

Some CUCM 10.0 specific features.

High Level Feature Comparision

-------------------------------------------

CUCM 10.0 Specific Features

----------------------------------------

Depending on your Production Deployment, different features may interest you.

Call Routing:

• Routing Enhancements – No Inter Digit Timer Using Urgent Translation
• Translation Pattern Calling Search Space Inheritance
• Routing Enhancements – Ability to make DNs Urgent Priority
• Multiple Local Route Group

Install/Upgrade and Platform:

• Single-step change IPhostname on CUCM cluster
• Prime Collaboration Deployment (PCD)
• Virtualization Only (no Bare Metal)
• VM Dynamic Disk Size Reallocation
• 64 Bit RHEL6 OS VOS

Video

• CTI Video Support
• Directory URI Configuration for Video Endpoint
• Video on Hold

Provisioning

• Self Care Portal
• Self Provisioning IVR

Security

• SAML SSO (Single Sign-On simplified)
• Encryption without CTLClient/Token
• Security By Default(SBD Enhancements)
• CA Signed LSC

Media

• Caller-Specific MoH
• H265 Codec Support
• X-H264UC Codec Support / H.264-SVC Support / X-ULPFECUC support
• Gateway Recording Media Forking – Call Processing
• Extend Gateway Recording to CTI ports

Smart Call Home Enhanced

Database Replication Enhancements (More Rugged/Faster)

Regards

Amit Singh

[Hythim Ali El Hadad]

Thanks a lot Amit for your reply

Is there any downloadable beta version of Cisco collaboration 10

Thanks

Haitham

[amitsin]

Hello Haitham,

CUCM 10.0 already FCSed (First Customer Shipment), In the month of January, no Beta version available.

As its a major .0 release, upgrade/Install media is only available through PUT(Product upgrade Tool).

You may want to reach out to any of the Cisco Accounts team, if possible, for 10.0 Demo release or server.

Apologiese for not being help you with, image download.

Please, watch out for upcoming CUCM 10.0 sessions.. Ex. SAML SSO(Single Sign On), PCD (Prime Collaboration Deployment)

Regards

Amit Singh

[amitsin]

Hello Aman,

Here, is another link, which is like one stop for all Major CUCM releases COMPATIBILITY MATRIX:

http://tools.cisco.com/ITDIT/vtgsca/VTGServlet

Future CUCM release compatibility Matrix should also appear here.

Regards

Amit Singh

[Aman Soi]

thanks Amit for putting so much effort.

regds,

aman

[Suresh Hudda]

Thanks a ton Raees for this !!!

[Raees Shaikh]

My Pleasure :-)

I would also be talking about Prime License Manager & license migration ver 10.x &  in my blog. So stay tuned ;-)

Regards

Raees Shaikh

[Anthony Holloway]

64-bit Red Hat Linux VOS - Is the CCM process 64-bit optimized or still 32-bit?  Is it multi-threaded or single-threaded still?  What about the other processes as it pertains to 64-bit and threads?

Anthony Holloway

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