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Assign Line or Soft Key from expansion for door opening

info
Level 1
Level 1

Hello everybody.

I have connected to my CUCM (sip version) an 2N Helios IP Doorphone, and is working just fine.

To open the door relay switch, i press 00 during the call answer.

Is there a way to assign a key (soft key or line key) to a phone (ex.cisco 8851) so when answering the door phone , just only to press the shortcut key to open the door?

I've thought of it like sending a DTMF command 00 while on call...

Can this be done and how?

Thank you

1 Reply 1

HARIS_HUSSAIN
VIP Alumni
VIP Alumni

I think it is not possible.

Only thing possible it to configure speed dial and use command to give a pause to connect call and dial the DTMF after the pause as per below configuration.

https://supportforums.cisco.com/document/126846/pause-speed-dial-cucm-9x.

Thanks

Haris