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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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ATA-187 does not display SRST reference in browser

I have a ATA-187 running v9.2.1 on a CUCM v7.1.5.

The ATA register correctly in SIP on the CUCM.

For his Device Pool I have configured a SRST reference with the SIP network IP address pointing to the SRST-gwy.

I have applied the config and reset the ATA.

But when I browse to the ATA Network Setup  I do not see the SRST reference on the Call Manager entries (see attached screenshot).

Did I forget something or am I looking at the wrong place?

rgds, Geert.

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Enthusiast

ATA-187 does not display SRST reference in browser

Geert,

Do you have both ports configured in the same device pool?  Can you attach the ATA's config file (ATA.cnf.xml)?

Thanks,

Brian

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Enthusiast

ATA-187 does not display SRST reference in browser

Geert,

Do you have both ports configured in the same device pool?  Can you attach the ATA's config file (ATA.cnf.xml)?

Thanks,

Brian

Participant

ATA-187 does not display SRST reference in browser

Hello Brian,

After putting the 2nd port in the same device pool the SRST reference correctly appeared on the ATA-187.

Thanks for your great help!

rgds ,Geert.

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