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ATA 187 in CME 9.1 Issue

spalatucci
Level 1
Level 1

Hi All,

I'm having trouble registering my ATA 187 in 9.1. I've attached my config, ccsip debug, and a screenshot of the ata webpage. I'm seeing a lot of SIP 401 unauthorized messages and the ATA looks to have the DN's, but won't register. Any ideas?

Also notice I ended up creating a 2nd pool with the mac address A84E.A608.8D01 because I saw in the status messages that the ATA187 was looking for "

File Not Found : CTLSEPA84EA6088D01.tlv "

6 Replies 6

acampbell
VIP Alumni
VIP Alumni

Samuel,

Can you try altering the TFTP server line

in your sip register config

!

!

voice register global

mode cme

source-address 192.168.100.1 port 2000

!

This will put the line back to its default.

See if that allows the phone to register

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.

As you can see from below, port 5060 is the default for SIP

"UCS-2901-MD(config)#voice register global

UCS-2901-MD(config-register-global)#sou

UCS-2901-MD(config-register-global)#source-address 192.168.100.1 port ?

  <2000-9999>  Specify the port: 2000 - 9999, default 5060    <------------- 5060 is default for SIP

  "

I'll give it a shot, but I've used port 5060 for other SIP installs. Any other suggestions?

I finally got the ATA187 to register. I added "authenicate register" and "authenticate realm all" to voice register global and this seemed to fix it

Samuel,

Well Done +5 to you

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.

Hey just to add in between kindly please advise if CME 9.0 supports auto-configuration for SIP phones.

Thanks

Unni

Hello Friends,

I have a similar issue, because the ATA don´t register.. the device try to locate the files but don´t find anything.. can any help me please.

debug ccsip  messages => Return nothing.

debug tftp events => Returns This:

Mar  7 17:53:38.891: TFTP: Looking for CTLSEP255C425C4901.tlv

Mar  7 17:53:39.111: TFTP: Looking for ATA255C425C4901.cnf.xml

Mar  7 17:53:39.331: TFTP: Looking for XMLDefault.cnf.xml

Mar  7 17:53:39.331: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 14, size 3453 for process 272

Mar  7 17:53:39.339: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 272

Mar  7 17:53:41.627: TFTP: Looking for CTLSEPC0255C425C49.tlv

Mar  7 17:53:41.855: TFTP: Looking for ATAC0255C425C49.cnf.xml

Mar  7 17:53:42.071: TFTP: Looking for XMLDefault.cnf.xml

Mar  7 17:53:42.071: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 14, size 3453 for process 272

Mar  7 17:53:42.079: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 272

Mar  7 17:53:44.371: TFTP: Looking for CTLSEP255C425C4901.tlv

Mar  7 17:53:44.591: TFTP: Looking for ATA255C425C4901.cnf.xml

Mar  7 17:53:44.803: TFTP: Looking for XMLDefault.cnf.xml

Mar  7 17:53:44.803: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 14, size 3453 for process 272

Mar  7 17:53:44.811: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 272

Mar  7 17:53:47.107: TFTP: Looking for CTLSEPC0255C425C49.tlv

Mar  7 17:53:47.335: TFTP: Looking for ATAC0255C425C49.cnf.xml

Mar  7 17:53:47.551: TFTP: Looking for XMLDefault.cnf.xml

Mar  7 17:53:47.551: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 14, size 3453 for process 272

Mar  7 17:53:47.559: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 272

Mar  7 17:53:49.847: TFTP: Looking for CTLSEP255C425C4901.tlv

Mar  7 17:53:50.075: TFTP: Looking for ATA255C425C4901.cnf.xml

Mar  7 17:53:50.291: TFTP: Looking for XMLDefault.cnf.xml

Mar  7 17:53:50.291: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 14, size 3453 for process 272

Mar  7 17:53:50.303: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 272

Mar  7 17:53:52.607: TFTP: Looking for CTLSEPC0255C425C49.tlv

Mar  7 17:53:52.831: TFTP: Looking for ATAC0255C425C49.cnf.xml

Mar  7 17:53:53.051: TFTP: Looking for XMLDefault.cnf.xml

Mar  7 17:53:53.051: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 14, size 3453 for process 272

Mar  7 17:53:53.063: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 272

Mar  7 17:53:55.359: TFTP: Looking for CTLSEP255C425C4901.tlv

Mar  7 17:53:55.583: TFTP: Looking for ATA255C425C4901.cnf.xml

Mar  7 17:53:55.787: TFTP: Looking for XMLDefault.cnf.xml

Mar  7 17:53:55.787: TFTP: Opened flash:/its/vrf1/XMLDefault.cnf.xml, fd 14, size 3453 for process 272

Mar  7 17:53:55.803: TFTP: Finished flash:/its/vrf1/XMLDefault.cnf.xml, time 00:00:00 for process 272

and repeat the same every time.

This is the configuration if ATA in CME 9.1

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

supplementary-service h450.12

no supplementary-service sip moved-temporarily

no supplementary-service sip refer

fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback pass-through g711ulaw

sip

  registrar server

voice register global

mode cme

source-address 161.193.170.2 port 2000 (I changed the port to 5060, but the same problem)

max-dn 300

max-pool 300

authenticate register

authenticate realm all

tftp-path flash:

file text

create profile sync 0006591301372285

network-locale ES

user-locale ES

!

voice register dn  171

number 3000

name ATA

label ATA

!

voice register pool  171

id mac 255C.425C.4901

type ATA-187

number 1 dn 171

Thanks..

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