We have some ATAs connected to callboxes around a campus. The ATA is in the closet and the callbox is remote on a sidewalk.
Is there some exact tools your techs have to check for ground/wiring issues at the callbox out on the sidewalk?
We’ve had some callboxes that go offhook, then onhook, then offhook, then onhook. Since the ATA is setup for a CSS with PLAR it generates 3 calls to 911. We unplugged the GAI callbox and plugged a butt set out on the side walk and the same thing happened. I suspect the problem might be a bad ground/wiring issue but what tools can we use to prove that it’s a wiring issue instead of an ATA-187 issue?
I pulled the CDR and RTMT/Trace file and see the 3 rapid calls.
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This document describes the details about the Cisco Collaboration Endpoint software upgrade error “File too large”, and guides through the possible workarounds to upgrade the endpoint to the desired version.
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...