Re: ATA 190 - Not able to save a static IP

Roberto Alvarez Perez · ‎06-26-2018

Good morning,

we are trying to configure an ATA190 with static IP. However is driving me crazy... it is impossible for me.

I am able to change the mode from DHCP to Static.

I enter ****

then 101 - 1

At this poing everything look good, however I am not able to do the next steps.

I enter 111

and them the IP, I have tried with all number and with dots

192.168.109.2 /192168109002

However when I enter the show ip address ivr code: 110

The IP is not there.

This is the same for the mask and the gateway.

Is there something I am missing?

Anyone have it in static mode.

Thanks in advance.

PD: The codes I use are here.

Marcelo Morais · ‎06-28-2018

Hi,

please, try to Factory Reset the ATA 190 (code 73738) and try again.

Best regards,

Marcelo Morais

Roberto Alvarez Perez · ‎07-02-2018

Hi Marcelo.

I will try it today. I will let you know if are lucky.

Thanks.

Roberto.

Roberto Alvarez Perez · ‎07-04-2018

No luck, same resullt.

Roberto Alvarez Perez · ‎07-05-2018

Looks like we are dealing with a bug.