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steigja
Beginner

ATA 191 connection to spark/webex - cant figure out how to get it registered

Cisco Community,

 

   i'am having a heck of a time trying to get an ATA registered to spark/webex.  I know i'am supposed to generate an access code in the webex control hub and enter into the ATA via an attached analog phone.  I can access the configuration menu by dialing **** and then password 24726 on the analog phone in port 1.  However it doesnt ask me for the access code.  Should I be running a different code?  I also factory reset the ATA .  Anyone have any experience with the process?  This is an ATA191-K9 does that support webex?

  Thank You!

 

Jason

1 REPLY 1
Vaijanath Sonvane
VIP Advocate

Hi,

ATA 191 is supported with Webex Calling but you need Multiplatform Firmware Model. You need ATA191-3PW-K9 to register with Webex Calling.

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

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