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Beginner

Attendant Console - call forward all issue

Hi,

have set up attendant console on a PC, all is working ok with Callmanager ver 6.1.

The hunt group is configured to route to 2 lines on the main reception phone and then onto a back office phone. When logging out of the console, the user callforwards all the back office phone to another extension when taking breaks or at the end of the working day.

I plan to get rid of the back office phone, as such how then could I get Callmanager to call forward to another extenaion if the Attendant Console application is logged out or the PC is switched off.

Hope you can help?

N

2 ACCEPTED SOLUTIONS

Accepted Solutions
Highlighted
Frequent Contributor

Re: Attendant Console - call forward all issue

Check the bug: CSCdx94246: Attendant Console does not show phone status of Call Forward All

Cisco CallManager Issues with Call Forward All:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801b3f4b.shtml

Beginner

Re: Attendant Console - call forward all issue

you can still use the phone to CFWall or you can log into the CCMuser web interface and transfer it that way too.

2 REPLIES
Highlighted
Frequent Contributor

Re: Attendant Console - call forward all issue

Check the bug: CSCdx94246: Attendant Console does not show phone status of Call Forward All

Cisco CallManager Issues with Call Forward All:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801b3f4b.shtml

Beginner

Re: Attendant Console - call forward all issue

you can still use the phone to CFWall or you can log into the CCMuser web interface and transfer it that way too.

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