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Attendant Console Server/CUCM Connection

Learnercisco
Level 1
Level 1

Hi Tech people,

I have have the following environment:

1- CUCM Publisher & Subscriber 

2- Attendant Console Server Publisher & Subscriber

My attendant console Server is giving me the following error once i verify the CUCM connectivity with  attendant Console  Server: LAN connectivity is ok between all servers.

Attendant Console Server Error:

Status error, Error code 9650, Call Manager version not detected. 

CUCM Connection failed. please check the connection detail and try again. 

i restart the Cisco CTI Manager Server from CUCM and all Services on Attendant console Server.

cucm version: 12.5.1.1000-22 & Attendnat console version : 12.0.5.1823

Thanks in advance.

 

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