audio issue on copper trunks

[keithtuttle]

I have an audio issue on inbound and outbound calls that are placed on copper trunks.

I have 8 copper trunks connected to my 2911. 

here is a config of the copper trunks.

voice-port 0/1/0

echo-cancel coverage 64

non-linear mute

no vad

no comfort-noise

connection plar 3299

description Analog XXX-XXX-XXXX

caller-id enable

The called party can not hear the calling party very well.

Thanks

Keith

[Leo Salcie Tejeda]

Hi,

Try to check this:

1) Use a analog phone to check copper Trunk lines (they are called FXO lines), maybe the problem is not the 2911 router. If that doesn't work follow the next step:

2) Remove all this command:

no echo-cancel coverage 64

no non-linear mute

vad

comfort-noise

connection plar 3299

description Analog XXX-XXX-XXXX

caller-id enable

Regards

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MDGDP, CCNA, CCNA Voice certified

[keithtuttle]

I am trying to fix this remote.

I am in the corperate office.

I will start with your option 2.

I will let you know.

Thanks

Keith