03-08-2018 12:14 AM - edited 03-17-2019 12:22 PM
I am just wondering if there is any possibility to get Auto attendant working in CME without CUE.
03-12-2018 04:09 AM
03-12-2018 04:16 AM
03-12-2018 06:10 AM
03-12-2018 06:32 AM
03-13-2018 02:03 AM
03-13-2018 06:49 AM
03-13-2018 11:29 PM
in the 3905 ip phone when i have dialed the number it shows the number dialed, and then after 2-3 seconds it goes blank.
03-14-2018 12:51 AM
03-14-2018 01:28 AM
03-14-2018 08:59 AM
That's strange. I see the service being handed off. It might be an issue with the TCL. Remove the existing configuration for both the queue and AA. I have highlighted the changes in bold -
application
service aa app-b-acd-aa
paramspace english index 1
param number-of-hunt-grps 2
param handoff-string aa
param dial-by-extension-option 1
paramspace english language en
param max-time-vm-retry 2
param aa-pilot 3214
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param max-time-call-retry 700
param service-name queue
!
service queue app-b-acd
Post the above, do the following -
call application voice load aa
call application voice load queue
Test the calls after this. We basically now use the IOS built-in embedded TCL rather than the ones in the flash.
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