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auto-attendant on CUCM 8.5

Dear All,

My company need to configure auto-attendant on existed CUCM 8.5 server, and we don't want to purchase another extra hardware.

is it possible to configure auto attendence on CUCM without any extra haraware ?

Thanks in advance .

Rashed .

1 Accepted Solution

Accepted Solutions

Chris Deren
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

Auto attendant can be built either in voicemail I.e unity connection or contact center I.e. IPCC, do you have any of these?

CUCM can not do AA functionality by itself.

Chris

Sent from Cisco Technical Support iPhone App

View solution in original post

1 Reply 1

Chris Deren
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

Auto attendant can be built either in voicemail I.e unity connection or contact center I.e. IPCC, do you have any of these?

CUCM can not do AA functionality by itself.

Chris

Sent from Cisco Technical Support iPhone App

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