cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
427
Views
0
Helpful
1
Replies

AUTO ATTENDANT service catches all calls

Rene Mueller
Level 5
Level 5

Hello,

 

I have configured an Auto Attendant Service on an incoming POTS dial peer (bri 0/0/0). There is another incoming POTS dial peer with a completely differerent configured number on it (which actually should be used ba a fax machine), also this dial peer is attached to a different port (bri0/1/0) which is a different WIC module. However, all incoming calls on bri 0/1/0 are also grabbed by the AA Service.

 

I tried a restart of the router, but with no success.

 

This is the dial peer for the application service:

 

dial-peer voice 100 pots
 description PSTN
 service autoattendant
 destination-pattern 9T
 progress_ind setup enable 3
 progress_ind alert enable 8
 progress_ind connect enable 8
 incoming called-number .
 supplementary-service pass-through
 direct-inward-dial
 port 0/0/0

 

application
 service AutoAttendant flash://voiceportal_greece.tcl
  param DefaultNumber +302112345678
  param Timeout 3

 

 

Is this a feature as design? can someone explain this behavior?

1 Accepted Solution

Accepted Solutions

R0g22
Cisco Employee
Cisco Employee
They will be because of "incoming called-number ." command. If there is a specific DID or range of DID's that should be handled by your script, configure that as part of the command rather than the . wildcard. So it would be something like - incoming called-number 1111 for example. Any call coming into the router with a called number of 1111 over POTS, the IOS will select this dial-peer and invoke the AA script.

View solution in original post

1 Reply 1

R0g22
Cisco Employee
Cisco Employee
They will be because of "incoming called-number ." command. If there is a specific DID or range of DID's that should be handled by your script, configure that as part of the command rather than the . wildcard. So it would be something like - incoming called-number 1111 for example. Any call coming into the router with a called number of 1111 over POTS, the IOS will select this dial-peer and invoke the AA script.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: