I want to know if is possible configure a IVR in a CME 8.6 with ephones 6921 sccp.
I found the auto attendand feature, but is it possible in cme 8.6? when an incoming call arrives, a locution must indicate for X department press 1, 2 for another and so on, is it possible? and how can i reach this?
Thanks & Regards!!
Solved! Go to Solution.