Auto Conference - Emergency number

[leandro.simeao]

I have the following configuration request:

We are migrating the current custumer’s PBX to the Cisco Collaboration system.
Currently, the client has an emergency extension number configuration, functioning as follows:

- Users call a 7000 emergency number, where the phone is located at the company's concierge desk. The Security guard answers the first call as a common call. If a second user makes a call to the emergency extension number, the second user should automatically join in the conference. Not ringing like a second line and any other physical intervention. This automatic conference must occur for all calls that are made to the emergency emergency extension number.

Is that possible?

Tks.

[Jaime Valencia · Accepted solution]

No, we have no native method to do what you're asking.

There is no way to call a phone directly, and automatically create a conference if someone else calls the same number.