cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
318
Views
0
Helpful
1
Replies

Auto phone profile loading for Timeshare offices

Iyad Musleh
Level 1
Level 1

I have an timeshare office where multiple tenants are sharing the same space and desk phones.  Only a single tenant occupies that space on any given day.  For example, Tenant A occupies the office on Mondays and Wednesdays, while Tenant B occupies it on Tuesdays and Thursdays.  Currently, we're using Extension Mobility and Device Profiles and requiring each tenant to manually log in and out of phone profiles at the beginning and end of each day.

 

Is there a way to automate loading each tenant's customized phone profiles, based on their predetermined schedule?  We are running CUCM 11.0.1.22900-14 and the phones models are a mix of 7965 and 7945.

 

Thank you,

Iyad Musleh

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

No, there is no way to automatically login to EM, only auto logout is configurable as global timer.  One option I've used to simplify EM login is to designate buttons on the phone as service URLs pointing to EM service and passing specific user parameters, so that the person only has to press the button to login. If for example you have a 5 button phone with idle DN and 4 spare buttons you could accommodate 4 users.  This works for as long as the user PIN is not changed in which case the service subscription would need to be updated by the administrator.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: