Automating Cisco Phone (Add\Remove) process

[Chandra sekhar]

Hi All,

Need suggestions on possibilities of Automating Cisco phone (Add\Remove) process. 

To give a background, we have a Centralized deployment of CUCM with 1000+ Branch sites. We have a dedicated Local tech at each of these sites who works as hands\Feeds during troubleshooting. 

Our Goal :- As these techs don't have access to CUCM, they depend on us for All New phone configuration, we are looking for a way to Automate this process so they don't have to call us instead do a Plug & Play with new phones (or) replacement phones. 

CUCM Version Currently in Use :- CUCM 10.5

What are the possible ways we could do this ? I have looked into the New Self Proviosing Feature on (CUCM 10.5) but not sure how useful it would be as we have multiple location with dedicated Device pool, CSS (Each site again has diffrent types of Permission based CSS), Partition etc...

Please suggest...

[Jaime Valencia · Accepted solution]

There are few options, you would need to look into PCP, or 3rd party products:

http://www.unifiedfx.com/migrationfx/

https://www.akkadianlabs.com/apme/

Or building your own interface leveraging AXL.

Self-Provisioning provides a single configuration, it does not work with settings per site, you could use it to establish some baseline config, and then adjust as necessary.

[Chandra sekhar]

Thanks for the Prompt response Jamie. I will explore those Options. 

[Anthony Holloway]

It's also good to mention the Self-Provisioning only works for phones assigned to a single user. So, for common area phones and shared phones (E.g., Nurse station), this feature falls short.