Autoprovisioning cisco 8865 with broadsoft

[jorge.silva]

Iwant to autoprovisioning a cisco 8865 with broadsoft but need the 3pcc firmware when will it be available the firmware to upgrade?

Regards

Thanks

[R0g22]

You can use MPP for 3rd party call control -
https://software.cisco.com/download/release.html?mdfid=286319940&flowid=83540&softwareid=286320168&release=11.1.1&relind=AVAILABLE&rellifecycle=&reltype=all

[jorge.silva]

I definitely could not upload the firmware to this device

[R0g22 · Accepted solution]

Supported Broadsoft releases - 19sp1, 20sp1, 21sp1 (interop testing)

https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-8800-series/datasheet-c78-738030.html

[jorge.silva]

ok to install the firmware as I must do it because the web does not give me anything option
Thanks

[jorge.silva]

this is the web interface screen and I can not do anything or update it and on the tftp
server it asks me for these files

Feb 13 17:51:50 tftpserver in.tftpd[29165]: sending NAK (1, File not found) to 172.16.6.200
Feb 13 17:51:52 tftpserver in.tftpd[29166]: RRQ from 172.16.6.200 filename ITLSEPF8A5C5EB1FB5.tlv
Feb 13 17:51:52 tftpserver in.tftpd[29166]: sending NAK (1, File not found) to 172.16.6.200
Feb 13 17:51:53 tftpserver in.tftpd[29167]: RRQ from 172.16.6.200 filename ITLFile.tlv
Feb 13 17:51:53 tftpserver in.tftpd[29167]: sending NAK (1, File not found) to 172.16.6.200
Feb 13 17:51:54 tftpserver in.tftpd[29168]: RRQ from 172.16.6.200 filename SEPF8A5C5EB1FB5.cnf.xml
Feb 13 17:51:54 tftpserver in.tftpd[29168]: sending NAK (1, File not found) to 172.16.6.200
Feb 13 17:51:55 tftpserver in.tftpd[29169]: RRQ from 172.16.6.200 filename XMLDefault.cnf.xml

Feb 13 17:51:57 tftpserver in.tftpd[29170]: sending NAK (1, File not found) to 172.16.6.200
Feb 13 17:51:57 tftpserver in.tftpd[29170]: RRQ from 172.16.6.200 filename AppDialRules.xml
Feb 13 17:51:57 tftpserver in.tftpd[29170]: sending NAK (1, File not found) to 172.16.6.200

in broadsoft there are still no autoprovisioning
files of this model, where I can download the templates
of the files that you request??

Regards

Thanks

[jorge.silva]

Hi

In the tftp put the file in the cisco 8865 but send me a this error in the web log of the phone

mising file sip8845_65.certmfg

from where can i download it?

Regards

=CTL_Signature=Not InstalledCTL_TFTP_Server=N/AITL_Signature=Not InstalledITL_TFTP_Server=N/AStatusCode=6
    [3:29:00pm 02/14/18] DeviceImageDownloadStart DeviceName=SEPF8A5C5EB1FB5 IPv4Address=172.16.6.62 IPv6Address= Active=sip8845_65.11-0-1SR1-2 RequestedLoadId=sip8845_65.11-1-1MPP-897
    [3:29:05pm 02/14/18] DeviceImageDownloadFailure DeviceName=SEPF8A5C5EB1FB5 IPv4Address=172.16.6.62 IPv6Address= Method=2 FailureReason=3 Active=sip8845_65.11-0-1SR1-2 Inactive=sip8845_65.certmfg-20141103 FailedLoadId=sip8845_65.11-1-1MPP-897 Server=10.255.241.177

[jorge.silva]

Hi , i solve this whit the cisco multiplatform new firmware

Regards an Thank you very much for the help