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Background Image Selection works on IP Communicator not the 7941 and 7961

e.giron
Enthusiast
Enthusiast

Background Image Selection works on IP Communicator not the 7941 and 7961. I get the Selection Unavailable on 7941 and 7961.

5 REPLIES 5

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Edil,

The size is different for 7941/61 - Desktops/320x196x4

So these must be configured properly.

Here is the information you need to customize the background image for 7941's and 7961's;

Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SCCP), Cisco IP Phone 7961G/7961G-GE and 7941G/7941G-GE

Customizing the Cisco Unified IP Phone

From this doc;

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a00805ecd36.html

Hope this helps!

Rob

Thanks Rob, this did indeed help, it doesn't tell you, you have to do one for each phone type, now I know, so If I add a 7971, 7962 etc, I have to get the sizes for those or are they pretty much the same?

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Edil,

You are most welcome my friend! Have a look at this great post from Martin. He has broken down the different sizes required;

7941 / 7961

Full size image- 320 pixels (width) X 196 pixels (height).

Thumbnail image- 80 pixels (width) X 49 pixels (height).

Directory "Desktops/320x196x4"

7942 / 7962

Full size image-320 pixels (width) X 196 pixels (height).

Thumbnail image-80 pixels (width) X 49 pixels (height).

Directory "/Desktops/320x196x4"

7945 / 7965

Full size image-320 pixels (width) X 212 pixels (height).

Thumbnail image-80 pixels (width) X 53 pixels (height).

Directory "/Desktops/320x212x16"

7970 / 7971

Full size image-320 pixels (width) X 212 pixels (height).

Thumbnail image-80 pixels (width) X 53 pixels (height).

Directory "Desktops/320x212x12"

7975

Full size image-320 pixels (width) X 216 pixels (height).

Thumbnail image-80 pixels (width) X 53 pixels (height).

Directory "/Desktops/320x216x16"

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cc15c8a/8#selected_message

Hope this helps!

Rob

what is the size for ip communicators? it doesnt works for me.

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

IPC is a SW emulation of a 7970

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate
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