04-20-2010 03:23 AM - edited 03-15-2019 10:21 PM
Hi Good morning,
My name is Daniel and i want to ask a bit about some features at Cisco. First i will try to explain what i want and what about funcionalities.
I have 3 phones (A, B , C)
When A call's B i want that C that have shared line with A can :
1º Only listen the conference
2º If he/she wants can join and talk
I have tried with Barge and CBarge but the funcionality joins directly at the call or conference without 1º option (only listen).
Someone knows if this can be possible? I know the tones can be configured and disabled and all privacity options ( options phones profiles)
Thanks for all!
04-20-2010 04:16 AM
Hi,
Barge does not provide a listen only functionality. Barge allow users who share a line to be joined to an active call.
04-20-2010 04:22 AM
Thanks!
To get this funcionality should be necesary something like ipcc? or how can i do? :S
Thanks for the reply again
04-20-2010 05:11 AM
Yes with IPCC, The supervisor/Team model can achieve this. Supervisors can listen to the conversation of their team members without barging in.
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