09-17-2015 01:32 AM - edited 03-17-2019 04:20 AM
09-17-2015 02:29 AM
Hi Avijit,
Please follow the instructions from this guide
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.html
Manish
- Do rate helpful posts -
09-18-2015 10:50 PM
09-17-2015 08:40 AM
09-18-2015 10:33 PM
09-18-2015 03:47 AM
Hi,
Can I know what are you trying to achieve? Are you looking for basic auto attendant function, in this case you can use BACD configuration which is shared by the team below.
If you are looking for advanced stuff, then you need IVR solution. The best suites your case is CUE module to be plugged to your CME with IVR license.
The next advanced level is UCCX.
09-18-2015 10:49 PM
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: