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Beginner

Basic IVR (interactive voice response) on Cisco IOS Router 2800

Hi all 
I have a sip trunk and 4 fxo module on my cisco 2811 router.
A and I want to configure a basic IVR on my router but I do not know in which format should I create my sound files and record them in Router (compact flash or USB cool-disk? )
And how should I configure a basic and simple IVR on router?
  Do you have any sample config to share with me ?
Thanks in advance
6 REPLIES
Beginner

Re: Basic IVR (interactive voice response) on Cisco IOS Router 2800

You may refer to this document for the IVR:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.pdf

Page 10:
If you do rerecord any of the audio files, note that the Cisco Unified CME B-ACD prompts require a G.711 audio file (.au)
format with 8-bit, mu-law, and 8-kHz encoding.
Beginner

Re: Basic IVR (interactive voice response) on Cisco IOS Router 2800

Hi

Thanks for your reply

unfortunately I have problem in opening the link

would you please send me the pdf file ?

thanks in advance

 

 

Re: Basic IVR (interactive voice response) on Cisco IOS Router 2800

Attached you may find all you need.

 

Hope this helps,

G

 

 

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Beginner

Re: Basic IVR (interactive voice response) on Cisco IOS Router 2800

Thanks Geos.
Beginner

Re: Basic IVR (interactive voice response) on Cisco IOS Router 2800

Hi

thank you so much

I ll check it

Re: Basic IVR (interactive voice response) on Cisco IOS Router 2800

5 Stars to Ronin who also suggested this solution :)

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